About BASTA

Since 2016, BASTA has worked with thousands of first-generation college students of color to launch their careers and change the face of leadership in the workforce, resulting in the country's best job placement outcomes. Through personalized AI-powered career planning, best-in-class coaching, and networking with top 100 employers, New York-based job seekers in BASTA’s Fellowship program find great jobs at nearly twice the rate of their peers. Our Powered By BASTA program is scaling this impact through game-changing analytics and online support that supercharges colleges’ career success programs so students nationwide can accelerate their professional journey.

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Scope and Problem

American undergrads are facing a job market beset by systemic underemployment. The problem is especially severe for the nearly 5 million first-generation college students: only 44% of first-gen students of color land a job that requires their degree,and only 20% earn a living wage within a year of graduation.These trailblazers have the smarts, skills, and experience to land a job that leverages their degree, pays well, and forges a path to a thriving career. BASTA partners with colleges, nonprofits, and employers to build that bridge of opportunity.

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About the SM of Solutions Delivery

Solutions Delivery is an exciting new team at Basta, charged with enabling the growth and high-quality execution of Basta’s user-facing initiatives through efficient project & relationship management and strategic operations. The Senior Manager of Solutions Delivery (SMSD) will bring excellent communication skills, a track record of success in results-driven project management, and a strategic mindset to a range of partnerships and projects that support strong career outcomes for first-generation college students.This role is a dynamic blend of partnership management and project leadership, focused on piloting and driving the success of high-stakes new Basta product/program offerings particularly with university partners. In this role, you will be responsible for both developing and executing strategic project plans while managing day-to-day relationships and problem-solving in complex environments. You will excel in this role if you have the ability and experience to navigate between detailed, hands-on tasks and big-picture strategic goals, ensuring that pilot programs achieve key objectives and pave the way for future success.

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Roles & Responsibilities

Partnership Management:

● Manage and own relationships with nonprofit, university, and corporate partners, ensuring successful collaboration on high-stakes projects and program/product implementation.

● Lead efforts to achieve key partnership goals, such as engaging a target number of students or meeting specific programmatic objectives.

● Serve as the primary point of contact for university partnerships during pilot programs, overseeing the relationship from the late stages of the sales process through project completion.

● Develop and execute comprehensive project plans, including setting goals with partners, marshaling internal resources, and ensuring that objectives are met.

● Engage deeply with partners to navigate the complexities of new partnerships, working hands-on to develop proof points and strategies that may later be transitioned to the broader customer success team.

● Continuously assess and refine approaches based on partner feedback and project outcomes to ensure the long-term success of the partnerships.

● Maintain a dual focus on immediate project needs and long-term partnership success, adapting as necessary to meet evolving requirements.

Project Management:

● Provide ad-hoc project management support across the organization, taking on internal projects as needed in addition to managing external partnerships.

● Serve as a versatile project manager capable of handling both the detailed execution of specific initiatives and the broader operational aspects of programs.

● Act as a liaison between partners and various internal teams, ensuring that communication flows smoothly and that all stakeholders are aligned.

Strategic Problem-Solving and Resource Management:

● Solve complex problems creatively and proactively, leveraging internal resources as needed to address challenges faced by partners.

● Collaborate with the Director of Discovery and other internal teams to address high-stakes issues, ensuring that projects stay on track and that partners achieve their goals.

● Balance day-to-day, in-the-weeds problem-solving with big-picture strategic thinking, ensuring alignment between immediate tasks and overarching project objectives.

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You could be our Senior Manager of Solutions Delivery if:

● You are an experienced & highly effective project manager: You bring a proven track record of 3+ years of experience managing multifaceted projects from start to finish, with the ability to marshal resources, set clear goals, and drive initiatives to successful completion.

● You are an adaptable and strategic thinker: Able to navigate both high-level strategy and detailed execution, seamlessly transitioning between big-picture goals and in-the-weeds problem-solving.

● You have a history of building strong relationships and partnership management: Possess excellent interpersonal skills, capable of managing complex partnerships with diverse stakeholders, including universities, nonprofits, and corporate partners.

● You are a proactive problem solver: You demonstrate a hands-on approach to identifying and addressing challenges, creatively leveraging internal resources to achieve partnership goals.

● You are resilient and goal-oriented: Thrives in high-stakes environments, maintaining focus on achieving key objectives despite ambiguity and evolving circumstances.

● You meet the below requirements for this role:

- You believe deeply in the inherent value and potential first-generation students bring to the workplace

- You have at least 7 years of total professional experience

- You are comfortable working in a virtual environment using virtual communication/collaboration tools, including Google docs, Zoom, and Slack

- You are based in or near New York City and are available for some evening work events.

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The Tangible Good

We offer a competitive compensation and benefits package* which includes medical, dental, vision, short-term disability, long-term disability, life insurance, retirement matching, paid parental leave, and more. We also offer a generous paid time off policy, including 15 paid vacation days (20 paid vacation days after your first year), all federal holidays, summer Friday half-days and an end of year shutdown annually.

Salary Range: : $95,000 to $117,200 starting; earning potential up to $139,400.

*Basta reserves the right to change benefits at any time according to business need.

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Location

NYC strongly preferred; ability to commute to NYC weekly required.

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**Applicants must be authorized to work for any employer in the U.S. Basta is unable to sponsor or takeover sponsorship of an employment Visa at this time.

**Basta does not currently cover the cost of relocation.