Manager, Social Impact - TikTok Shop - Los Angeles

🌎 Location
💵 Salary

$111,466 - $253,080

🗓️ Posted

May 28, 2024

Los Angeles, CA

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.Join us.

About the team

The TikTok Commerce team is a functional organization belonging to the commerce business line. As part of the TikTok Commerce team, this Program Manager and Leader role will help to improve communication and mutual understanding between business teams and corporate teams. Your work will be important in helping TikTok Commerce run smoothly, and ensuring business initiatives are aligned with the overall TikTok Communication goal and strategy.


- Based on the interest of TikTok Commerce business, work closely with corporate, regional communications teams, CSR to jointly develop positive social impact strategy and execution for TikTok Commerce, providing professional counsel and support, to ensure message accuracy and consistency and risks mitigated.

- Develop a strong understanding of business , to support the development of a comprehensive social impact strategy for the TikTok Commerce department projects, emphasizing privacy, inclusivity, and platform integrity.

- Develop a solid understanding of CSR, ESG, social impact landscapes and a passion for user well-being, as well as experience in platform communications, commercial business details and social impact knowledge, in order to lead and implement related projects on behalf of the social impact team.

- Track key metrics of progression toward goals and conduct thorough research on the social impact landscape, including evolving policies. Ensure that the social impact proposal/plan/NGO aligns with commerce business objectives and key messaging.

- Responsible for maintaining strategic partnerships with key nonprofit organizations, including administering grants and projects to include processing donation paperwork, check requests, communications to nonprofits, and project management documentation


Minimum Qualifications:

- Proven understanding of media landscapes and media's work mechanism. Solid experience in communications and PR is preferred.

- Deep understanding of public opinions and media sentiment about commerce.

Preferred Qualifications:

- BA/BS degree or equivalent experience.

- Ability to lead a high-impact team in a collaborative and empathetic way.

- Excellent strategic, analytical, and verbal communication skills. Proven track record of writing to an extremely high standard.

- Ability to multitask efficiently under pressure and ambiguity, with self-starting and motivated attitudes in a fast-paced environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Salary & Benefits

The base salary range for this position in the selected city is $111,466 - $253,080 annually.​

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.​

Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees: ​

We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care. ​

Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability. ​

We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.


Los Angeles, CA (USA)


Manager, Social Impact - TikTok Shop - Los Angeles

$111,466 - $253,080


Los Angeles, CA





Get hand-picked Social Impact jobs

Join our community of professionals who enjoy access to top jobs, interviews with impact makers, and a healthy dose of memes.

One email, every Thursday. Stay informed, find jobs.
Contact Us

Have Questions?

We're here to help. Contact us here.