About the job
Job title: IT & Website Administrator
Accountable to: Head of IT & AV
Location: 21 Albemarle Street, London
Contract: Permanent & full-time, 35 hours per week, Monday to Friday with some flexibility.
Salary: c£42,000 per annum
About the Ri
The Royal Institution (Ri) is an independent charity that has been connecting people with science for more than 225 years. Guided by our vision that Science is for Everyone, we have brought science to life through a vibrant programme of inspirational talks, educational programmes and - with almost 1.8m YouTube subscribers - digital content that reaches audiences around the world.
Our IT team are currently in the process of implementing a new website and integrated digital platform designed to transform how we engage with our audiences and manage supporter relationships.
As IT and Website Administrator you will play a key role in administering, supporting and continuously improving our IT environment and the effective operation of our website.
About You
This is an exciting opportunity for someone who enjoys combining hands-on IT support with website administration and digital service management. You will provide responsive second-line IT support across the organisation, administering Microsoft 365, helping maintain secure and reliable systems, and support the ongoing development and operation of the Ri's website, integrations and live digital services.
Working closely with colleagues and external suppliers, you will help ensure our team have the tools they need to work effectively whilst supporting the technology that underpins membership, fundraising, events and public engagement activities.
This is a permanent and full-time role, requiring sound technical judgement and clear communication with technical and non-technical stakeholders. Flexible work patterns will be considered.
Main responsibilities of the role:
IT Support & Systems Administration
• Deliver second-line IT support, resolving incidents and service requests.
• Administer Microsoft 365, including Exchange Online, Teams, SharePoint and OneDrive.
• Manage users, permissions and security controls through Entra ID.
• Support Windows and macOS devices, peripherals and device management solutions.
Website & Digital Platforms
• Administer and support the Ri website and content management system.
• Manage user access, permissions and routine content or configuration updates.
• Investigate and implement changes to website code using technologies such as JavaScript, TypeScript, React, Git and GitHub.
• Support integrations with CRM, payment, video streaming and marketing platforms.
Security & Service Reliability
• Monitor digital services, hosting environments and integrations.
• Support website availability, security and incident response activities.
• Maintain domains, DNS, SSL certificates and deployment processes.
• Contribute to Cyber Essentials and wider security assurance activities
Skills, experience and knowledge:
- Experience in both IT support and website or digital platform administration.
- Experience administering Microsoft 365 environments.
- Knowledge of identity and access management, MFA and security best practice.
- Experience supporting Windows and macOS devices.
- Experience of CMS administration and public-facing websites.
- The ability to troubleshoot and safely work with an existing web codebase.
- Excellent communication skills and the ability to explain technical concepts clearly to non-technical colleagues.
- A proactive, organised and collaborative approach to work.
- Experience with technologies such as JavaScript, TypeScript, React, Next.js, SQL, PostgreSQL, Git/GitHub or CI pipelines would be advantageous, as would previous experience in a charity, cultural or not-for-profit organisation
How to apply:
If you are interested in joining our small team please download the full job description and person specification and click the "Apply Now" button below and upload your CV along with a supporting statement of no more than 500 words, outlining how your skills and experience meet the requirements of the role.
Closing date for applications: 9am Tuesday 17 November 2026
Interviews: We are planning to hold interviews week commencing 30 November 2026
We ask applicants to complete and return the recruitment monitoring form along with their application. The Ri is committed to equality of opportunity at all stages of the recruitment process. The information supplied in this form will be treated in strict confidence and will only be seen by Human Resources. It will not form part of the selection process. You may choose not to disclose some, or all the information requested in the form, and this will not affect your application in any way.
