SENIOR PRODUCT MANAGER, MOBILE APPS (CONTRACT)
Location: Remote, 6-month contract
Hours: 40 hrs/week, available for synchronous collaboration between 14:00-19:00 UTC
Summary
Wikimedia is looking for an experienced product manager (contract) for the Mobile Apps team in our Product department. The Product department builds the wiki experiences that enable our communities to achieve our vision: a world in which every single human being can freely share in the sum of all knowledge. This is an opportunity to have a tremendous impact with one of the most beloved parts of the internet.
Wikipedia is one of the most popular media properties in the world, visited by over 1 billion people a month across over 300 different languages. All this knowledge is created and managed by more than 200,000 volunteer editors. The Wikipedia mobile apps are a fast and fun way to read Wikipedia. The Wikipedia apps for Android and iOS are ad-free and available in more than 300 languages. They are the best place to be a fan of Wikipedia and to learning.
As a product manager with the Mobile Apps team (contract), you will work with engineers, designers, community members, other product managers, and our volunteer community to deliver on the reader strategy, with a focus on improving the experience of our most committed app users. This is a contract position to cover a parental leave January through the end of July. Candidates must be available for critical meetings and synchronous work between 14:00-19:00 UTC. This role will report to the Readers Group Product Manager.
About this role
This is a hands-on, individual contributor role. You will personally write the requirements, file tasks, create measurement plans, and provide community updates for your workstreams, and you will own each step from ideation through release, analysis and reporting.
Because this role covers a leave, the product manager who normally leads the App Growth team will not be available for day-to-day guidance for most of the contract. We’re looking for someone self-directed and entrepreneurial: someone who ramps up quickly, takes an ambiguous problem, scopes it into something the team can ship in a matter of weeks, and makes sound decisions without waiting to be told. You will have a strong cross-functional team, a lot of documentation for context, and a manager to escalate to, but you should expect to pull together data, research and documentation to set your own direction within the team’s OKRs and established roadmap.
Success in this role is measured by what ships and what we learn from it.
You are responsible for:
- Leading the product development process from ideation and discovery in a defined project area, through scoping, requirements, release and analysis, for features that convert web readers to retained app readers, and sustained app donors, within the guardrails of our OKRs, roadmap and strategic direction.
- Scoping work realistically: breaking ambitious ideas into MVPs and phased releases that fit team capacity and the contract timeline, and making trade-offs explicit.
- Writing clear, complete kick off decks, requirements and user stories in Phabricator that engineers, designers and other various stakeholders can build from without repeated clarification.
- Setting success metrics: defining hypotheses and measurement plans with the data analyst before work enters development, then using quantitative and qualitative methods to evaluate impact.
- Experimenting, releasing, and iterating intentionally to provide incremental value rapidly and validate hypotheses.
- Coordinating with the Group PM in collaboration with the Communications, Marketing, and Legal functions to execute high-profile projects.
- Collaborating with fellow apps product managers to stay aligned on higher-level strategic priorities, identify, and execute the direction of the apps team while honoring apps team culture
- Owning the information for your workstreams: keeping decisions, notes, and open questions documented in a single source of truth, and surfacing risks, blockers, and changes in direction early.
- Producing and updating community-facing documentation, and holding conversations with volunteer communities to gather feedback on projects and ideas, collaboratively adapting plans when needed.
Skills and experience:
- 3+ years of experience managing user-facing products in a mobile first environment, working on Android or iOS applications
- A track record of personally scoping and shipping features end to end in large-scale consumer apps. Be ready to walk us through specific features you scoped, wrote requirements for, launched, and measured
- A hands-on, self-directed working style: you are comfortable doing the detailed work yourself and moving projects forward with limited oversight
- Strong organization and documentation habits: you take thorough notes, build on context from earlier conversations, and keep a single source of truth for your projects
- Experience working with cross-functional teams
- Success making decisions in fast-changing and ambiguous situations
- Experience working in an agile or iterative software development environment
- Commitment to diversity, equity, and inclusion
- Strong listening skills
- Ability to clearly communicate plans and results to stakeholders and collaborators verbally and in written form
- Bachelor’s degree or equivalent in relevant work experience
- A desire to make meaningful contributions to knowledge equity, free culture, and open access
Additionally, we’d love it if you had:
- Experience with a two-sided platform or marketplace product
- Experience with personalization features
- Comfort using AI prototyping or “vibe coding” tools to explore ideas and create rough prototypes or wireframes
- Experience with push notifications, re-engagement, or other mobile growth features
- Proficiency with data, reporting, analytics, or A/B testing
- Experience building products that support positive user habits, engagement, or ongoing value creation over time
- Experience with fully remote, geographically distributed, and asynchronous teams
- Experience working with communities, volunteers, or open source projects
- Experience editing Wikipedia or contributing to other wiki projects
- Experience with users in emerging markets, such as the Middle East, Africa, South Asia, or Latin America
- Fluency in a language other than English
Expected deliverables
By the end of the contract, we expect you to have delivered the following App Growth initiatives:
- Fun space in mobile apps with initial features in partnership with Marketing
- Based on an A/B/C test, scope and launch a new game in the app
- Overhaul reader Notifications in the app
- Scope and release a consent flow for donors to sync their status with their account
- Bring support for semantic queries at scale to the apps and improve search discovery and functionality in the mobile app
- Scope and release at least two new reader focused features from our new feature backlog not including the ones named above
- Scope and release at least one donor retaining experiment in partnership with Fundraising
- Scope and release at least one web feature Integration that bring engaged readers from Wikipedia on mobile web to the apps in partnership with product marketing
- Kick off and narrative decks, measurement plans agreed with the data analyst, public project pages, Phabricator epics and user story tasks, as well as project close out decks for every project you are responsible for
- Weekly progress updates in Asana, regular MediaWiki project page updates, and a running log of product decisions made and why
- Handoff documentation covering outcomes, learnings, open questions, and next steps for all work in progress
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.
The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.
The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$111,974 to US$172,826 with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location.
*Please note that we are currently able to hire in the following:
US States: Arizona, California, Colorado, Connecticut, District of Columbia*, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Puerto Rico*, Rhode Island, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming (*US Territory or Federal District)
Countries: Brazil, Canada, Colombia, Germany, Ghana, India, Indonesia, Italy, Kenya*, Mexico, Morocco, Netherlands, Poland, Singapore*, South Africa, Spain, Switzerland and the United Kingdom. Our non-US employees are hired through a local third party Employer of Record (EOR) and must have current work authorization in their location. (*citizens/permanent residents only)
We periodically review this list to streamline to ensure alignment with our hiring requirements.
All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.
If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability, you may contact us at recruiting@wikimedia.org or +1 (415) 839-6885.
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