Support Worker

Bakhita House, London

About Us

We are the Roman Catholic Diocese of Westminster, a faith-based charity, home to the Archbishop of Westminster (Cardinal Vincent Nichols) and our beautiful Westminster Cathedral. As one of the leading Catholic dioceses in the country, we deliver our charitable mission through an extensive network of schools, parishes and social justice initiatives, with a commitment to positively impacting the lives of all members of society.

Caritas Bakhita House is a safe house for women who have been trafficked, enslaved or exploited. Opened in 2015, it offers a safe environment and tailored, trauma-informed support to help guests begin their journey of recovery.

We are now looking for a Support Worker to join our team at Bakhita House on a permanent, full-time basis, working 35 hours per week, usually on a three-week rolling rota. Shifts are 8:00am–4:00pm, 9:00am–5:00pm or 2:00pm–10:00pm, for five days per week, including bank holidays but excluding nights.

Please note, due to the nature of this role, it is only open to female candidates, as being female is an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.

The Benefits

- Salary of £32,364.92 per annum

- 36 days’ annual leave including bank holidays

- Vouchers for free eye tests and £50 towards the cost of glasses

- Reward Gateway scheme offering discounts on a wide range of products and services

- Pension scheme for eligible employees, with a 5% employer contribution

- Salary exchange (salary sacrifice) for pension

- Cycle to work scheme

- Enhanced maternity, paternity and adoption pay

- Employee Assistance Programme

- Life assurance/Death in Service benefit

If you have experience of working with vulnerable women and providing high-quality support in a residential setting, this is your opportunity to provide assistance and move women towards greater safety, stability and independence.

Fighting injustice and supporting those who need help are some of the cornerstones of our faith, and we are dedicated to helping vulnerable people. You will be a key part of our response to modern slavery, working within a residential setting where your support can make a meaningful difference to women at a particularly vulnerable stage in their lives.

The Role

As a Support Worker, you will help provide a safe, secure and supportive residential environment for female victims of human trafficking and/or modern slavery.

Working as part of a small team, you will share responsibility for supporting individual cases, contributing to their recovery and helping them access the services, opportunities and practical assistance they need.

You will also oversee housing matters, contribute to life skills programmes and workshops, and support women through a range of statutory, advocacy and justice processes.

Additionally, you will:

- Develop and review individual support plans and complete risk assessments

- Signpost women to health and wellbeing services to support their holistic recovery

- Help women access statutory benefits and job or volunteering opportunities

- Assist with asylum, National Referral Mechanism (NRM) and criminal justice processes

About You

To be considered as a Support Worker, you will need significant experience of:

- Working with vulnerable women who have been victims of exploitation

- Supporting women with high support needs in a residential setting

- Developing, implementing and reviewing support plans and risk assessments

- Working with pregnant women and their babies

Due to the work involved, you will also need a flexible approach to working hours and be willing to work outside of your scheduled hours as required.

Other organisations may call this role Women’s Support Worker Domestic Abuse Support Worker, Refuge Worker, IDVA, Caseworker, Residential Support Worker, Social Worker, or Support Officer.

The closing date for applications is 25th September 2026.

Interviews are scheduled to take place on 7th October 2026.

Webrecruit and the Roman Catholic Diocese of Westminster are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking for a meaningful new role as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

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