Global Program Lead, Corporate Social Responsibility

TikTok • Full-time • New York, New York, United States • $102.40k - $174.80k / year • 3h ago

About the job

The Global Programs Lead will own the end-to-end development and execution of our global CSR narratives, campaigns, and signature programs. You will streamline our operating model, ensure cross-team alignment, and drive efficiency across all global impact initiatives. This role reports to the Global Head of CSR.

Responsibilities

- Develop and execute global impact narratives, storytelling strategies, and campaign roadmaps that align with our mission and four core pillars

- Manage end-to-end program management of signature global programs and campaigns, including cross-functional stakeholder alignment, budget management, timeline tracking, and impact measurement

- Streamline global program operations, establish standardized processes for campaign development, approval, and regional rollout to improve team efficiency

- Own internal and external communications for global impact programs, collaborating with global comms and regional teams to ensure consistent messaging across markets

- Lead quarterly program reviews, report on impact outcomes to leadership, and iterate on strategies based on performance data and stakeholder feedback

- Manage the global program budget, track spending, and ensure optimal resource allocation across initiatives

Qualifications

Minimum Qualification(s):

- Experience in program management, campaign development, CSR, or global marketing roles

- Proven track record of launching and scaling global campaigns or programs across multiple markets

- Excellent project management skills, with experience managing cross-functional teams and complex budgets

- Strong storytelling and narrative development skills, with experience creating content for both internal and external audiences

- Data-driven mindset with experience measuring program impact and reporting on KPIs to senior stakeholders

Preferred Qualification(s):

- Experience working at a global technology company, non-profit, or global marketing agency

- Experience in social impact, sustainability, or corporate communications roles

- Familiarity with the social media or creator ecosystem

- Experience building process improvements or operational efficiency initiatives in fast-growing organizations

- Experience working with global teams across multiple timezones

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Compensation Description (Annually)

The base salary range for this position in the selected city is $102400 - $174800 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.