Location: Los Angeles or San Francisco

Salary: $100,000 to $110,000

Organization Overview

Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We're seeking inspired, talented people who want to be effecting profound change and who have fun doing it.

Department Summary

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of the Los Angeles County Department of Health Services (DHS), along with other governmental partners, managed-care organizations, and foundations. The goal of the FHSP is to secure quality affordable housing for extremely vulnerable Angelenos. Brilliant Corners, the central coordinating community-based partner for FHSP, works to secure a broad range of housing options, including individual apartments, blocks of units, and entire buildings. Brilliant Corners identifies and secures units Countywide, provides move-in assistance and rental subsidy disbursements, coordinates with case managers, and assists with neighborhood relations. 

Position Summary

The Associate Director will lead a multifaceted team that plays a critical role in expanding high-quality housing access and ensuring utilization of vacant unit portfolio. This position directly supervises managers and their three respective interconnected teams: unit acquisition, portfolio utilization and matching, and inspection support across the entire FHSP.

This is a strategic leadership role for someone energized by program design, building and optimizing workflows, and building systems that are nimble and scalable. The Associate Director will shape the vision for the housing team, ensuring strong strategies for vacant unit portfolio sourcing, efficient and effective portfolio utilization, and high quality and participant-centered inspections. They will collaborate closely with internal stakeholders including Tenancy Supports teams, Program Operations and Data & Technology, to create processes that support housing stability and produce strong outcomes. They will be expected to implement process improvements, refine current practices and shape priorities and strategic planning.

A core responsibility of this role is fostering the use of data to identify gaps, anticipate program needs, and guide continuous improvement while also translating data into compelling narratives that demonstrate impact to funders and build buy-in among internal stakeholders. The Associate Director will work with their teams fostering a strengths‑based, collaborative, and client‑centered team culture that promotes autonomy, accountability and shared ownership of results within the team and in partnership with internal stakeholders. The Associate Director builds cross-functional coordination to help teams anticipate challenges, resolve issues collaboratively, and maintain momentum across initiatives.

They will serve as a thought partner to the FHSP Director and a key member of the FHSP Leadership Team and Housing Services Leadership Team, contributing to program and agencywide priorities that shape the future of housing access within the Flexible Housing Subsidy Pool (FHSP).

Requirements

Professional Experience

3 or more years of experience in permanent supportive housing (PSH) development, unit acquisitions and/or homeless services programs strongly preferred.
At least 3 years supervising a team or comparable levels of leadership.
Knowledge of the LA County affordable housing landscape and homeless services sector a plus.
Excellent interpersonal skills with a strong capacity for collaboration with internal and external stakeholders, including navigating and managing funder relationships.
Excellent written and verbal communication skills.
Strong organizational skills with strong attention to detail.
Demonstrated leadership as evidenced by increasing levels of responsibility and management over the course of the candidate's career.
Proven ability to oversee and manage multiple complex projects and timelines concurrently

Core Competencies

Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges
Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes
Priority Setting: Focuses on highest impact priorities advancing strategic objectives. Aligns resources, eliminates roadblocks, and provides direction through a compelling vision
Managing through Systems: Designs and implements systems, processes and infrastructures enabling effective execution, oversight, empowerment and accountability. Drives results through indirect influence and continuous improvement

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they're at, honoring their dignity, diversity, and experience.
Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.
Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Salary range for this position is $100,000 to $140,000 annually. This position is being offered at $100,000 to $110,000 annually.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients. We will consider for employment qualified applicants with arrest and conviction records.

Benefits

Health Care Plan (Medical, Dental, & Vision)
Retirement Plan (With 5% Match)
Life Insurance (Basic, Voluntary and AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
Wellness Resources
Hybrid Work

Brilliant Corners jobs

Associate Director of Operations