About the job

Position Title: Managing Director, Donor Experiences and Engagement

Reports to: Vice President, Development

Location: US-Based Home Office

Status: Exempt; Full Time

Salary Range*: $176,500 - $195,000 (M5, B11)

Start Date: Immediate

Facing History & Ourselves is a global education non-profit organization that challenges teachers and students to use lessons of history to stand up to racism, antisemitism, and other forms of bigotry and hate.

The newly created Managing Director, Donor Experiences and Engagement will partner closely with the Chief Development Officer, the Vice President of Development, and the senior Development team to develop, build on, and execute a centralized, sophisticated and comprehensive donor experience program for Facing History supporters and board members across all stages of the donor journey.

As a member of the Senior Development team, the Managing Director is responsible for:

Leading a team responsible for delivering on donor communications, donor experiences and the tools needed for impactful stewardship strategies and revenue growth
Shaping how Facing History engages, retains, and grows support from its donors at all levels.
Partnering with fundraising, executive, and programmatic leadership, helping to translate the organization’s mission and priorities into inspiring and actionable donor experiences.
Liaising with departments across the organization (Program, Development, Regional teams, etc.) to develop and implement the donor engagement strategy.

The Managing Director Will Supervise The Following Positions

Senior Director, Event Strategy & Operations (and a team of 4)
Development Specialist, Stewardship and Annual Giving
Development Assistant, Stewardship
Opportunities to grow the team in the coming years

The MD Will Partner Closely With

Frontline fundraisers across all Facing History regions
Marketing and Communications staff
Board and Leadership Relations team

Roles & Responsibilities

Strategic Leadership & Integration

Strategic Architecture: Build and oversee a centralized donor experience program that aligns with Facing History’s long-term growth and campaign goals.
Cross-Functional Partnership: Serve as a primary liaison between Development, Program, and Marketing to ensure programmatic work and impact is translated and shared with donors at all levels .
Team Leadership: Direct a multidisciplinary team (Communications, Stewardship, Events) fostering a culture of high-performance, change management, and continuous professional development.
Planned Giving: Oversee (in partnership with the CDO and the VP) planned giving efforts at the organization with the goal of overall growth. The short-term goals will focus on supporting fundraisers in securing planned gifts and producing planned giving collateral necessary to grow the program.
Annual Fund: In partnership with frontline fundraisers, build a program to engage “annual fund/mid-level donors” (donors not assigned to a portfolio) to ensure this cohort is cultivated, solicited and stewarded in a consistent and customized fashion to boost retention and growth.

Donor Communications & Narrative Strategy

Integrated Planning: Develop and lead the execution of comprehensive donor communication plans, moving beyond content creation to strategic messaging frameworks targeting donors at all levels.
Content Curation: Oversee all writing for the department to produce all donor facing content (newsletters, gift acknowledgements, donor collateral, annual report, etc.)
Institutional Voice: Ensure all donor-facing touchpoints reflect a consistent, sophisticated, and mission-aligned voice.
Impact Reporting: Design and implement a robust stewardship engine that proactively proves the impact of philanthropic investment, particularly for Leadership and Board-level donors.

Events & Stewardship

Events and Experiences: Oversee the events strategy, shifting from tactical execution to the design of high-touch experiences that deepen donor relationships. Lead on design and execution (in partnership with Senior Director Events) of the bi-annual Leadership Summit and all Learning Trips/Excursions. Establish comprehensive and unique donor engagement opportunities, both virtual and in-person (classroom visits, professional learning, executive coffee talks, etc.).
Executive Engagement: Partner with the VP, CDO, CEO and the Director, Board & Leadership Relations to create bespoke engagement experiences and tools for board and leadership + donors.

Essential Skills And Qualities

Facing History understands that restrictive job requirements may exclude historically marginalized groups from applying to jobs for which they are qualified. We take an equitable and holistic screening approach. If you feel you have demonstrated experience and expertise relevant to perform this role, please don’t hesitate to apply!

Minimum of 10+ years of related development and stewardship experience - ideally background in building stewardship/donor engagement programs
Demonstrated experience building relationships with donors and key external stakeholders.
Background in frontline fundraising is ideal.
Experience in liaising across organizational functions and teams
Strong project management skills
Strong oral and written communication skills
8+ years of experience supervising and leading teams
Experience having worked across multiple sites and/or regional offices

Benefits Summary:

In addition to meaningful and rewarding work, Facing History provides an excellent and competitive compensation and benefits package including medical with a fully employer-sponsored health reimbursement account (HRA), dental, vision, life & AD&D, long-term & short-term disability insurance, 403(b) retirement plan with a discretionary organizational contribution, generous paid time off, an employee assistance program, travel assistance plan, pre-tax commuter spending accounts, flexible spending accounts, voluntary Colonial Life group plans, robust wellness programs through aHealthyMe, an employee discounted marketplace through BenefitHub, weekly virtual yoga and meditation, 403(b) advisement, and a friendly work environment.

Facing History values a diverse workforce and an inclusive culture. We encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. We are an Equal Employment Opportunity Employer.

Our Commitment to Inclusion. Our strength as an organization is directly tied to the diversity of our staff, leadership, educators, students, scholars, and volunteers. We strongly encourage each member of our community to be intentional and self-reflective in their attitudes toward others. This intentionality not only makes for a safer, happier, and more vibrant workplace, but it reflects the ethical framework of the content we produce for teachers and students. Our continued dedication to an inclusive work environment includes facilitating group learning journeys throughout the year and making space for optional employee resource groups. Together we show grace and support to ourselves and our colleagues so that we can all contribute in ways which are meaningful and rewarding.

Remote-first/Hybrid Work Model (US Home Based): Facing History & Ourselves operates in a remote-first/hybrid work model, allowing staff flexibility in both schedules and work locations. This particular position is home-based. Travel is required.

We strive to offer competitive salaries commensurate with experience in a similar position. New hires are typically brought into the organization at a salary range between the minimum and midpoint depending on experience and in alignment with internal parity.

Facing History & Ourselves jobs

Managing Director, Donor Experiences and Engagement