Position Summary: Governance, Compliance & Trademark Specialist
Impact Hub Network is looking for a Governance, Compliance & Trademark Specialist to support the integrity, accountability, and legal stewardship of the global network of Impact Hubs. This specialist role focuses on performance and governance processes, compliance with network protocols and membership requirements, and the protection and management of the Impact Hub trademark portfolio worldwide.
The role combines analytical rigor, governance coordination, and trademark management to ensure that Impact Hubs operate in alignment with network standards while safeguarding one of the network’s most important shared assets: the Impact Hub brand and trademark.
This position works at the intersection of Network Success, Finance, and Brand & Communications, ensuring consistency, transparency, and risk-aware decision-making across the network.
Our vision on Governance, Compliance & Trademark Stewardship
As a globally distributed network of independent organisations, Impact Hub relies on strong governance, transparent standards, and responsible use of the shared brand to maintain trust and long-term sustainability. Compliance is not about control, but about safeguarding the collective integrity of the network and ensuring fair, consistent application of shared agreements and protocols.
Trademark stewardship is equally central: the Impact Hub brand is a shared global asset that requires proactive registration, monitoring, and protection to enable each local Hub to operate with clarity and legal security. By combining governance processes, performance insights, and trademark management, this role contributes to a trustworthy, accountable, and resilient global network.
Key Responsibilities
1. Network Performance & Compliance Processes
- Support and manage key governance and compliance processes across the network, including:
- Performance Reviews of Impact Hubs
- Temporary Closure Processes
- Membership Reviews and Termination Procedures
- Coordinate closely with the Finance Committee, Regional Boards, and Membership Committee on compliance-related matters
- Ensure consistent documentation, tracking, and follow-up of all governance and compliance cases
2. Governance KPIs & Accountability Frameworks
- Maintain and further develop governance KPI dashboards (e.g. traffic light system) to monitor protocol compliance and engagement levels
- Compile and analyse strategic data insights to support executive decision-making on governance, learning support, and compliance actions
- Contribute to the continuous improvement of accountability applied across the network
3. Dedicated Performance Support & Follow-up
- Coordinate with Impact Hub Care to support the implementation and monitoring of performance improvement plans for Impact Hubs
- Follow up the 1:1 support initiatives aligned with governance and compliance outcomes
- Ensure alignment between governance signals and broader network support mechanisms
4. Trademark Management & Protection
- Coordinate the registration of new trademarks, renewals, and maintenance of the global trademark portfolio
- Track and manage trademark-related budgets in coordination with the Finance function
- Work closely with Brand & Communications on brand compliance, infringement cases, and third-party claims
- Monitor adherence of Impact Hubs to trademark protocols and ensure required documentation of commercial use
5. Trademark Protocol Implementation & Monitoring
- Ensure that Impact Hubs comply with trademark-related requirements under the Membership Agreement and network protocols
- Verify evidence of genuine commercial use of the trademark, including:
- Invoices and contracts linked to trademark classes
- Promotional materials demonstrating commercial use
- Service descriptions aligned with registered classes
- Turnover generated under the trademark
- Data sheets evidencing services delivered, when, and to whom
- Maintain clear records and documentation trails supporting trademark protection and renewal processes
Are we a match?
We are looking for a detail-oriented and reliable specialist who combines strong analytical capabilities with a deep sense of stewardship for shared standards and assets. You are comfortable working with governance frameworks, compliance processes, and legal-adjacent topics such as trademark management, while collaborating with multiple stakeholders across regions and functions.
You approach compliance not as enforcement, but as a mechanism to strengthen trust, transparency, and fairness across a distributed global network. You communicate clearly, handle sensitive cases with discretion, and ensure that decisions are supported by solid data, documentation, and consistent application of protocols. Experience within the Impact Hub Network or similar distributed membership-based organisations is highly valued.
Key skills and experience
- 5+ years of experience in governance, compliance, performance management, legal coordination, or similar specialist roles
- Strong analytical and documentation skills, with attention to detail and process consistency
- Experience working with distributed, multi-stakeholder organisations or membership-based networks
- Familiarity with trademark management processes, legal registrations, or intellectual property coordination
- Ability to manage sensitive governance and compliance cases with discretion and professionalism
Preferred:
- Previous experience within the Impact Hub Network or comparable global networks
- Experience coordinating with legal teams, finance functions, or governance committees
- Understanding of brand compliance and trademark protection in international contexts
Job Specification Summary
- Position level: Specialist
- Legal Form: Independent Contractor if outside of Austria; employment if based in Austria; VAT registration required where applicable.
- Starting Date: As soon as possible
- Engagement: Full-time (1 FTE – 40 hours per week) with a flexible working schedule
- Contract length: Undetermined period contract; 3 months probationary period
- Location: Global. Candidates can be based in any geography, ideally connected to an existing Impact Hub or the broader network ecosystem.
- Remuneration: 2,600 – 3,400 EUR monthly (total cost to company as an independent contractor), COLA-adjusted based on country of residence and commensurate with experience.
- Reporting: Direct report to the Co-Managing Director – Network Success, with a dotted line to the Financial Manager
- Paid holidays: 25 days of paid time off annually and local public holidays
- Allowances and other contributions: Monthly allowance for use of own equipment; Impact Hub membership and workplace access where applicable; other work-related expenses on a needs basis; access to all company systems and collaboration tools.
- Citizenship/visa: Impact Hub GmbH will not provide visa sponsorship. Candidates must hold the appropriate work authorization for their country of residence.
Application Process
Submit your application by 18th March 2026 (including a 1-page Cover Letter and CV) via this application form or via email to corina.stephan@impacthub.net and alfredo.villalonga@impacthub.net
- Applications will be reviewed on a rolling basis.
- Only selected candidates will be contacted for the interview phase in the recruitment process.
We welcome people from all backgrounds, ethnicities, cultures, and experiences. Impact Hub is an equal opportunity employer. We do not discriminate based on race, colour, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression. Research has shown that some applicants from more marginalised or vulnerable groups do not apply if they do not meet 100% of the criteria, while those from better-off, educated backgrounds apply even if they only meet 60% of the criteria. If you are in doubt but feel this job is a fit for you and in line with your own learning goals, please apply! All applications will be treated with the strictest confidentiality.
About Impact Hub Network
Impact Hub is a global network of 120+ Impact Hubs, with over 500,000 Impact Makers driving change through impact entrepreneurship. Active in 65+ countries across five continents, the Impact Hub Network drives inclusive and sustainable innovation at scale through entrepreneurial action. Through its work, Impact Hub supports social innovators, connects strategic allies, and bridges solutions with large organisations, investors, and public institutions to build better businesses for people and planet. For more information, visit our global website or LinkedIn.
