About Civic Strength Partners

Most organizations facing major changes like a merger, a restructure, a leadership transition, a responsible ending are navigating it without adequate support, often under pressure, sometimes in crisis. Civic Strength Partners exists to change that.

We accompany civil society and social impact organizations through consequential change, upstream, before the pressure becomes a crisis and the options narrow. Our approach is human-centered, relational, equity-based, and majority-world anchored. We bring the process. Organizations bring the purpose. The decisions are always theirs.

CSP is a young initiative, co-founded by Accountability Lab, Development Gateway: An IREX Venture, and Digital Public. This role is core to our ability to meet the organizations that are already finding their way to us.

The Role

The Senior Manager, Programs and Delivery, is the operational and programmatic partner to the Managing Director. You hold the systems, coordination, and delivery infrastructure that allow’s CSP to show up consistently and with integrity so that no organization is dropped, no service provider is left unclear, and no opportunity is lost to a gap in follow-through.

CSP is a small, intentional team: two core staff, shared services from our founding partners, and a roster of vetted service providers. You will need to be as comfortable in conversation with an organizational leader as you are with a project dashboard, and bring the same attentiveness to both. You are someone who does it now, well, and with satisfaction and want to bring that expertise to a values-aligned workplace.

What You’ll Do

Systems and Operational Flow

● Own CSP’s project management infrastructure - updating it, maintaining it, and ensuring it reflects current reality

● Monitor intake and active accompaniment relationships

● Ensure that the CMS (Monday.com), intake platform (Typeform), and internal trackers are up to date

Service Provider (Consultant) Coordination

● Support Terms of Reference, co-facilitate onboarding, level-of-effort tracking, and ongoing communication with service providers

● Bring consistency and care to how consultants experience CSP, from first contact to close

● Support tracking of service provider hours against the budget

● Support invoices and payments in alignment with contracts

Delivery Support Across Modalities

● Coordinate cohort logistics, participant communications, and convening infrastructure

● Ensure a solid, consistent delivery layer across CSP’s accompaniment formats: 1:1, cohorts, and workshops

● Serve as a reliable, attentive operations point of contact for organizations moving through CSP’s intake and early stages

Documentation and Knowledge Production

● Capture meeting outputs and maintain internal records with discipline and care

● Support the development and ongoing refinement of tools, templates, and guidance documents as CSP learns and needs shift

● Coordinate across the governing partner organizations on shared workstreams and reporting

What You Bring

Required

● Formal project management training and demonstrably recent, hands-on practice.

● Experience using Monday.com or similar system - you can build it, troubleshoot it, and help others use it well

● 6–10 years of experience in the nonprofit, philanthropy, international development, or civil society sectors

● Proximity to the work: you are from or have extensive lived experience in the majority world

● Excellent organizational judgment - you can hold complexity, prioritize well, and know what needs a decision, what needs collaboration, and what just needs doing ● Warmth, attentiveness, deep personal awareness, and communication that crosses cultures without effort

● Strong writing that’s clear, human, and audience-aware

Strong Alignment With

● CSP’s governing philosophy and values: Care, Courage, Agency, Creativity, Integrity, Solidarity

● Upstream, relational, non-extractive approaches to support

● Majority-world perspectives as design inputs, not as afterthoughts

Location and Structure

This position is remote and full-time, with a primary working relationship in the Central European time zone.

This role sits within Accountability Lab’s organizational structure and is funded through CSP. Some travel may be required for convenings and in-person work with partner organizations. This is a 1-year fixed-term full-time contractual position. Remuneration ranging from USD70,000 to USD90,000 based on experience.

To express interest, send your cover letter and CV to apply@accountabilitylab.org by Friday, May 29th.

Civic Strength Partners jobs

Senior Manager, Programs and Delivery